# True Classic turns PDF faxes into NetSuite-ready sales data

True Classic transformed low-resolution PDF faxes into clean, structured data, automating the input to NetSuite and enabling real-time inventory tracking and executive reporting.

## Overview

True Classic partnered with a major retailer for a national in-store initiative. While the retail rollout was a success, the backend operations faced a challenge: sales data only came in as scanned faxes—low-resolution PDFs using dated, typewriter-style fonts.

Manual processing was impossible, standard OCR tools didn't work, and off-the-shelf LLMs weren't accurate enough to trust.

TableFlow stepped in to turn the unstructured chaos into clean data that could be automated into NetSuite—enabling real-time inventory tracking and executive reporting in Looker.

> "TableFlow lets us parse documents that were previously only human-readable. This was a breakthrough for us."

## The Problem

Sales data from each retail location was transmitted by fax as PDF attachments. These weren't simple text-based PDFs—they were scanned, messy, and difficult for even humans to parse.

### Unstructured Data

PDFs were scanned, noisy, and used outdated typewriter-style fonts, making them extremely difficult to process.

### Failed Extraction Attempts

Both standard OCR tools and off-the-shelf LLM solutions produced inconsistent results with incorrect numbers that couldn't be trusted.

### Missing Business Insights

There was no way to ingest data into NetSuite or report on store-level performance, blocking critical business intelligence.

### Limited Options

The tech team was caught between time-consuming manual entry and expensive custom AI development with uncertain outcomes.

> "We tried OCR and even ran some LLMs on it, but the results were inconsistent. Numbers were wrong, and we couldn't trust the output."

## The Solution

TableFlow connected directly to True Classic's digital fax provider and began ingesting the incoming PDFs automatically. From there:

### AI-Powered Data Extraction

TableFlow's AI extracted structured data from the noisy scans with high accuracy, where standard OCR tools had failed.

### Webhook Integration

A webhook pushed the extracted data directly into True Classic's NetSuite environment, eliminating manual steps.

### Automated Order Creation

SuiteScript handled sales order creation, mapping POs to the correct SKUs and warehouse locations automatically.

### Executive Reporting

Extracted data flowed downstream into Looker, powering near real-time reporting dashboards for leadership.

> "TableFlow delivered clean, structured data from messy PDFs and integrated seamlessly into our NetSuite system."

## The Results

In less than two weeks, the integration was fully operational, delivering immediate value:

### Complete Automation

- 100% of incoming fax data structured and automated
- No manual entry or spreadsheet formatting required

### Real-Time Business Intelligence

- Sales data immediately visible in NetSuite and Looker
- Enabled real-time inventory tracking and revenue reporting

## Conclusion

True Classic's tech team didn't need to build or maintain custom AI pipelines. Instead, they partnered with TableFlow for a tailored, scalable integration.

True Classic took a messy, manual process and turned it into a fully automated data pipeline—in just weeks. With TableFlow, their faxes became structured, reportable, revenue-generating data.

> "This was a tech challenge that could've easily become a blocker. Instead, we solved it fast and now have a system that just works."